Support & FAQ

Bead Pattern: True Size Print · Help with use, printing, and purchases

How do I get started?

Import an image from the system photo picker, Files, or the camera. Create a pattern on your device, adjust it as needed, review color codes and the materials list, and follow the colors in assembly mode.

How do I print at 1:1 actual size?

After exporting the actual-size template, choose “Actual Size” or “100%” in the print dialog and turn off “Fit to Page” and similar scaling options. The app provides board-pitch calibration. Calibrate for your board, print the calibration page, and check it with a ruler before assembling. PDF apps, printer drivers, and paper settings can change the output size.

Are my photos uploaded?

Photos are not uploaded to the developer. They are processed on your device, and projects are stored locally. Apple handles the system purchase flow. If you choose to share, print, or open a link, the app or service you select handles it under its own rules.

How do free exports work?

The first three complete exports are free. The same export content is not counted twice. The count is stored in the device Keychain, separately from project files, so deleting a project does not reset it.

How do I restore a purchase?

Choose “Restore Purchases” on the unlock screen and use the Apple account used for the purchase. Apple StoreKit handles purchase and restore. Contact support if you still need help.

What is the price?

It is a one-time purchase with no subscription. The price for your storefront is shown in the App Store purchase sheet.

How do I contact support?

Email moonwfa@icloud.com. You can include your device model, iOS version, and steps to reproduce an issue. Please do not email photos or project files containing personal information.